SHIPPING & ORDERING
We ship to most countries in the world. If you do not see your country listed during checkout, please contact us or check this page for availability in your region.
Orders are shipped Monday - Friday (with the exception of Observed Shipping Holidays listed below). Orders placed before 2:00 pm EST ship the same day, but we'll do our best to ship orders received after this time. All orders are shipped within 1 business day. If we experience an unexpected delay, we will notify you immediately with updates via phone first, then email.
Credit cards are authorized and captured at the time of purchase. This means you may be charged before your order ships if you place your order after 2:00 pm Monday - Friday, over the weekend, or on an Observed Shipping Holiday (listed below). If you prefer to have your card charged the day your order ships, please call us (toll-free 877-407-3999) or contact us to place your order so we can manually charge your card the day it is shipped.
2023 OBSERVED SHIPPING HOLIDAYS:
(orders will ship the next business day)
Monday, May 29 - Memorial Day
Tuesday, July 4 - Independence Day
Monday, September 4 - Labor Day
Thursday, November 23 - Thanksgiving Day
Friday, November 24 - Day after Thanksgiving
Monday, December 25 - Christmas Day
Monday, January 1 (2024) - New Year's Day
If you purchased Transfer Point products from another authorized reseller, please contact them for a refund. If you have any issues at all, we'd like to know about it and will help with a resolution.